Support

Help center

Find quick answers about early access, profiles, tools, and how vivaloop is designed to support sustainable weight loss.

Getting early access

Join the waitlist from the landing page. We will use early access to learn what support people need most and improve the product before a wider launch.

Psychological profiles

The profile experience is intended to understand patterns like emotional eating, motivation, busy routines, food confusion, and all-or-nothing thinking so support can feel more relevant.

Adaptive tools

Different users may see different tools, nudges, reflections, and recommendations depending on their profile, goals, and current challenge.

Medical questions

For medical, nutrition, eating disorder, medication, or safety questions, speak with a qualified health professional. The app is not designed to replace clinical care.